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Home
About Us
Sourcing
Our Products
Recipe Library
Our Facilities
News
Contact

Molluscs

Category

Exotic Fish
IQF Fish
Molluscs
Pelagics
Salmon
Smoked Fish
Special
Squid
Warmwater Prawns

Scallops with Garlic & Parsley

Whole-Shell Mussels Mariniere

J.Sykes & Sons Ltd. | New Smithfield Market | New Smithfield House | Whitworth Street East | Manchester | M11 2WP

T : 0161 223 9311

Privacy Policy
Terms and Conditions
Modern Slavery Statement

Privacy Policy

J. Sykes & Sons Ltd is responsible for this website and is the data controller. We take the privacy of all users of this website seriously. This Privacy Policy sets out the data processing practices carried out through your use of this website and any other electronic communications networks provided J.Sykes & Sons (Manchester) Ltd. You should read this policy in conjunction with the Terms & Conditions of which this Privacy Policy forms part. If you have any requests concerning your personal information or any queries with regard to this Privacy Policy, please contact hello@sykesseafoods.co.uk by email or write to us at J Sykes & Sons (Manchester) Ltd, New Smithfield Market, New Smithfield House, Whitworth St East, Manchester, M11 2WP.

As a general policy, we have designed our websites to minimise the amount of personal information collected and request only the information that is required to ensure that visitors can effectively communicate and enquire.

By using the services on this website, and/ or by accepting this policy, you give your unambiguous consent to us to process your personal information for the purposes as included in this policy. We have appropriate security measures in place to protect your (sensitive) information online and off-line.

Most of the information we collect from you when you visit the website does not personally identify you to us. For example, we automatically track information such as your Internet Service Provider, shortened IP address, your browser version, and your operating system. We use this information to monitor website performance, utilisation of features and services, traffic and demographic trends, and browser versions, to improve our website and services and tailor them to your interests. The information will be aggregated so that it does not identify you as an individual unless you identify yourself.

We collect personal information provided by you through the use of the different services on the website particularly the ‘Contact Us’ submission form. This information will include details such as your name, your email address and some other optional information about yourself as indicated.

We may also automatically collect additional information about your visit to this website.

Whilst none of our website or online presence is be directed in whole or in part to persons under 18 (“Child” or “Children”). We do not and will not knowingly collect information from any unsupervised Child. Children need to inform their parents/legal guardians and ask for their consent to participate in or to use services on the website.

You are only entitled to submit information about yourself, not to submit personal information of others.

We process personal information collected via this website for the purposes of dealing with your requested service and dealing with your inquiries and requests, providing and personalizing our services, administering any membership records you agreed to join, carrying out market research campaigns. We may use your personal information for administrative purposes and future enhancing of the website to meet your needs.

In addition, we may use your contact details to offer you additional information about our other products, programs, services, promotions or offers that are compatible with your prior requested services and that we believe may be of interest to you and ask for your prior explicit consent if this is required under applicable law. Such communication will include information on how to opt out from receiving further information or services.

From time to time, we may run competitions on this website and we may also contact you, upon your explicit consent if necessary, to let you know that such prize draws and competitions are available to enter. Entry to these prize draws and competitions is entirely voluntary and you are under no obligation to enter. Should you choose to enter, we recommend that you read and print out the terms and conditions of the prize draw or competition in question, as these may include additional information about how we may use your data in relation to that particular prize draw or competition. Should you choose to enter, you may rest assured that we will treat any personal information that you provide to us with the same high standards as all other personal information.

We are always looking to improve the products and services that we offer. To do this, we may from time to time contact you to solicit your opinions and views provided that you have given your explicit consent. Your participation in these surveys is wholly voluntary.

Our websites use cookies including third party cookies such as those described in the table below. The third party cookies collect information for us, not for anyone else. A cookie is a small file (typically of letters or numbers) downloaded onto a device (e.g. PC or portable devices including a laptop, iPhone, iPad, Android or other smart phone) that stores information on your hard drive/flash drive or browser so that our website can recognise you as a returning visitor. The following cookies are used on our websites:

Cookie name

Purpose

Retention

ab0cd9b7e99f957cb3bf5825a264cc42

_ga

_gid

_gat

__utma

__utmc

__utmz

__utmt

__utmb

Cookie policy note

Performance

Performance

Performance

Performance

Performance

Performance

Performance

Performance

1 Year

2 years

1 days

0 days

2 years

End of session

6 months

10 mins

30 mins

We may be using Google Analytics for this website which is a web analytics service provided by a third party company (“Google”). Google Analytics installs cookies to analyze how the Site is used. Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics uses only first-party cookies. This means that all cookies set by Google Analytics for your domain send data only to the servers for your domain. This effectively makes Google Analytics cookies the personal property of your website domain, and the data cannot be altered or retrieved by any service on another domain.

The information generated by those cookies about your use of our websites and your current IP-address will be transmitted by your browser to and will be stored by Google on servers in the United States and other countries. Google will use this information on our behalf for the purpose of evaluating your use of this website, compiling reports on website activity and providing other services relating to website activity and internet usage to us. The IP address collected through Google Analytics will not be associated with any other data held by Google. You may choose to disable or block the Google cookies by selecting the appropriate settings on your browser. If you do this, you may not be able to use the full functionality of our websites. You may download and install the Google Analytics Opt-out Browser Add-on available on the Google website.

Cookies are useful as they help us to recognise you when you visit our websites so that you do not have to re-enter your password and user ID each time you access a website, for example. Cookies may also be used to note the pages that you visit and any preferences you choose during the visit. This will allow us to enhance your experience and make improvements to our websites. We may also use cookies to compile anonymous statistics about your browsing patterns and to collect information about your online activity on the websites (“analytical cookies”). Should we use cookies in this way, you will not be personally identified and any information collected will only be used in aggregate form for reporting purposes.

You are not obliged to accept any cookies and most browsers allow you to decline the acceptance of cookies. You have the ability to choose whether you give consent for the use of cookies on our website as set out in this Privacy and Cookies Policy when you first access the websites.. Should you decide not to allow cookies and want to turn them off, please adjust your cookie settings and look at the Help or settings menu on your browser or contact your system administrator.

If you wish to access, rectify, cancel and/ or object to the use of your data in any of the ways we have detailed in this Privacy Policy and/or you object to us contacting you by the methods referred to above then please contact us by email at hello@sykesseafoods.co.uk or write to us at J Sykes & Sons (Manchester) Ltd, New Smithfield Market, New Smithfield House, Whitworth St East, Manchester, M11 2WP.

Our websites may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect personal information from you, which will be used by them in accordance with their respective privacy policies, which may differ from ours. We are not responsible for the privacy or data collection practices of these websites and we would encourage you to read all applicable terms, conditions and privacy statements when accessing these

From time to time, we may update this Privacy Policy. Should this happen, we will detail the changes on this web page. Please check here regularly for any updates to this Privacy Policy.

Terms and Conditions

For our terms and conditions please download the link:

Click to download

Modern Slavery Statement

We are passionate about a cause that aims to prevent all forms of labour exploitation such as slavery, servitude and forced or compulsory labour. We know that it is in our aim to comply to such law as we are a commercial organisation that supplies a good or service.

Not only this, but we are aware of the importance of transparency within a business and supply chain, Sykes actively supports and welcomes the Modern Slavery Act 2015, both as a legal obligation and as a morality right.

All within our business, and our supply chain pro-actively monitor the management of this commitment and aim to work to do right in our sector.

This statement has been approved by the Board of Directors and will be reviewed and published annually.

Andrew Pickup

HR & Compliance Director

13^thNovember 2018

Our Business

We are a Manufacturer & Distributor of Frozen Fish and Seafood, with our main good being Prawns. We know that due to the complexity of the Fish and Seafood supply chain, we are driven to constantly seek further control over the sourcing of our products by ensuring that we only obtain our raw materials from the highest accredited of sources.

Our Head Office is based at New Smithfield Market, Manchester. We also have a specialist Seafood processing facility in Liverpool, and Sykes London Office, where our Southern-based Sales Operatives are based. Our company houses over 104 employees split across 3 business units. Thus, encompassing all of the Sykes Seafood sites.

Responsibility

As a company, we are proud of the steps we have taken, continue to take, and aim to take in order to combat modern slavery and human trafficking. We know that it is in our own responsibility to ensure that we are actively aware of the potential risks of this happening within our business, and supply chain alike. We are committed to continuously improve our practice and make our supply chain aware to ensure there is clear transparency and no labour exploitation in our supply chains or under any of the Sykes bracket.

We hold an Anti-Slavery policy which reflects our commitment to the cause and mirrors our commitment to ethical working with high integrity throughout all of our business relationships. We do so by ensuring the implementation and enforcement of an effective system which controls that no slavery or human trafficking issues arise within our supply chain. Personnel from our business recently attended the Tackling Modern Slavery in Global Supply Chains course.

Furthermore, we’ve ensured that policies such as Whistleblowing, Anti-Harassment & Bullying and Anti-Corruption & Bribery are in place. These policies apply to all our employees and we operate them in a strict and monitored way.

We make sure that these beliefs are reflected in all aspects of our business. We ensure to make all aware, which can be seen on our corporate website. We detail that we are an organisation committed to demonstrating an ethical stance, adhering to environmental standards and only sourcing from the highest accredited raw material sources.

http://www.sykesseafoods.co.uk/why-us/

Due Diligence

Our initiative to identify and migrate risk has resulted in the creation of a number of strong and stable connections with a number of suppliers across the globe. These long-term relationships and joint ventures have been built on strong rapport as they too share the same values and are prepared to commit to an ethical stance and resilient code of conduct.

As a company, we have implemented systems in place to:

Identify and assess any potential ‘risk areas’ within our supply chains
Monitor such ‘risk areas’ in our supply chains
Mitigate the risk of any slavery and human trafficking issues from arising in our supply chains
Protect Whistleblowers

Despite these structured relationships, there are times when new suppliers are necessary. To ensure that these potential new suppliers have the capability to comply to our beliefs and standards we run a series of checks throughout a number of our in-house departments. These include BRC checks, credit checks and a requested visit to the site; by one of our most experienced staff members visiting the site we are able to validate whether they are a credible supplier that will actively adhere and share our ethics and values.

We are a member of the Supplier Ethical Data Exchange (Sedex). By this, we are able to conduct effective risk analysis of our supply chains, resulting in further assurance of the stance of our supply chain. All of our suppliers are therefore required to register to the Sedex system, thus allowing us to review audit results.

Supplier Adherence to our Ethics & Values

As an established organisation, we hold a zero-tolerance policy to slavery and human trafficking. We actively do so by having a Supply Chain Compliance Programme set in place to ensure that all in our supply chain, including contractors, actively comply with the ethics and morals that we set. This is reflected by working towards the continuous

goals that we have such as the development of our credible bank of certifications including:

BAP (Best Aquaculture Practice)
MSC (The Marine Stewardship Council)
GAP (Good Aquaculture Practice)
ASC (Aquaculture Stewardship Council)

We also ensure to adhere to local laws for worker safety, child labour and human rights and make it imperative that all members of our supply chain do too. We care for animal health and welfare and practice horizon scanning to ensure the nature of any emerging threats to product safety, legality, quality and authenticity in any given country or origin. We aim to ensure that our supply chain consistently comply to these factors also to certify a high level of transparency to our supply chain.

Training & Awareness

Furthermore, we ensure a high level in understanding of the potential risks involved with labour exploitation in our supply chains and business to be available to all our staff and when necessary, our suppliers. We do so by conducting regular training with our staff, and ask that our partners provide the same facility to their staff, suppliers and providers alike.

By adhering to all that has been listed, we are confident that we only receive goods and project goods that have come from a traceable and reliable source. We only provide goods that have been produced by workers at their own will and prevent all forms of labour exploitation on a day-to-day basis. We regularly monitor and assess our supply chain at all angles to maintain a clear transparency. We ensure to make all employees aware and train them within this sector to ensure that our business continues to work in an ethical and moral stance in all areas.

© J. Sykes & Sons Limited 2019

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